Mark Madsen
Chicago , Illinois
773.267.0504
madsen.m@comcast.net

Areas of specialized competence:

Application systems design. Management Consulting
Application software design relational database design.
IBM PC compatible hardware architecture. Software Integration
Digital desktop video/audio production Microcomputer communications.
nteractive video information systems. Process Design & Implementation
MS-DOS, Windows and related operating systems Internet Design & Conceptualization
Systems Analysis (PDA to Main Frame) Business Analysis
Training Systems Development & Implementation Network optimization

Significant projects:

Designed and developed data entry, storage, management and reporting of client data for a law firm, while administrating a Windows 2003 network with remote VPN for a 10 users, including lawyers, paralegals, and clerical staff for Madsen, Sugden, & Gottemoller.(1989 - present)

Designed and implemented new training and management systems for 300+ agent call center for Hewitt Associates (2000-2001)

Implemented system upgrades and Network maintenance for Mr. Video, Chicago, Illinois (1997- 2004)

Designed Point of Sale system for Jilly's Bistro, Chicago, Illinois (1995)

Designed Paradox based scheduling system for Northwest Special Olympics (1994)

Designed PARADOX-based customer call tracking & appointment reporting system, for Telesales Unit, CITIBANK, Chicago, incorporating automated data transmission to branches. (1992)

Designed image retrieval system for digital photos of real estate MLS listings. (1992)

Designed interactive multimedia system for performance artists, including real-time musical instrument keyboard control of PC-generated digital video sequences. (1991)

Designed PC-based automated reporting for Rolm phone systems at CITIBANK, Chicago, IL (1991)

Various production (& pre- & post-) responsibilities for THE FAME FACTORY TV pilot, including camera operation, videotape editing, & VBASIC graphics design. (1991)

Designed PARADOX-based loan origination reporting system for MIS dept., CITIBANK, Chicago, IL (1990-1991)

Designed and implemented CompuAdd Corporation's training dept. video production system, incorporating PC-based digital video. (1990)

Designed VBASIC language for interactive digital video production on IBM PC compatible microcomputers. (1986-1994 )

Designed & integrated interactive video systems for Visitor Video Guide, St. Thomas, USVI & VVG,Nassau, Bahamas (1986)

Designed & integrated interactive video system for trade show attendees. (1986)

Designed and implemented master membership system for the American Cribbage Congress. (1984)

System Support

Madsen, Sugden & Gottemoller - Crystal Lake, Illinois
Shibuy Hada, Chicago IL
Mocha Wine Bar and Cafe, Highwood, IL
Various PC Equipped Professionals

Extensive references available upon request .